Cancellation and Refund Policy
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At Udan Upayliving Products LLP, we understand the importance of customer satisfaction and ensuring a seamless shopping experience. Our Cancellation and Refund Policy is designed to provide you with a clear understanding of our procedures and policies related to order cancellations and refunds.
1. Order Cancellation: If you wish to cancel your order, you have up to 3 business days to do so. However, please note that once your order has been shipped, it cannot be canceled.
2. Reasons for Cancellation: You can only cancel your order for the following reasons:
- Incorrect product details or specifications
- Duplicate order
- Change of mind
3. Cancellation Charges: In certain cases, you may be subject to a cancellation fee if your order has already been processed or shipped. The fee amount will depend on the stage of the order processing when you cancel it.
4. Cancellation Confirmation: Once you have requested the cancellation of your order, you will receive a confirmation email from our customer support team.
1. Refund Eligibility: To be eligible for a refund, the following conditions must be met:
- The product(s) must be returned in its original condition, unused, and with its original packaging.
- The return request must be initiated within 3 business days of receiving the order.
2. Refund Process: Once we receive your return request, we will process the refund within [time limit]. The refund amount will be credited back to your original payment method.
3. Return Shipping: You are responsible for any return shipping charges incurred when returning the product(s). We recommend using a trackable shipping method to ensure safe and prompt delivery.
4. Refund Exceptions: The following conditions may result in the denial of a refund:
- Incorrect or incomplete order details provided at the time of placing the order.
- Return request initiated beyond the specified time limit.
- Damage to the product(s) caused by improper handling during transit.
- Return request made without a valid reason.
We hope this Cancellation and Refund Policy provides you with a clear understanding of our policies and procedures for order cancellations and refunds. At [Udan Upayliving Products LLP], we are committed to ensuring your satisfaction and providing you with a seamless shopping experience. If you have any further questions or concerns, please feel free to contact our customer support team.